With regard to the article ‘Commuters balk at Najib Express', I wish to add new trains do not always equate to improvement of services.
I've been commuting from Sungai Buloh to Klang daily for almost a year.
The new trains were inevitable because the old ones were already becoming unreliable and a crippling factor to the well-being of our entire commuter service.
Despite the new trains having more horsepower, the travelling time is slightly longer than the old trains.
This is because the track has many speed restrictions i.e. along Padang Jawa to Subang Jaya.
The schedule is still subject to many forms of unexpected incidents.
As a result trains are often delayed and not spaced out.
Our train power grid is also prone to failure during thunderstorms.
It gets worse when power cuts occur on an interchange station like Bank Negara and cause the entire KTM service to be halted.
This is one weakness that must be resolved at all costs.
New trains also need extension of covered roofing to ensure fast and smooth boarding and disembarkation, especially during our wet monsoon season.
The roof at the Klang station has been leaking and left like that for a long time.
Maintenance should be made a priority.