The controversy which erupted following the recent police raid on malaysiakini is an example why the government needs to brush up on its public relations skill, said an international author today.
Michael Backman, who co-authored 'Big in Asia', said the Jan 20 raid on the Internet publication revealed that good external public relations "should never be undervalued".
A Bernama report today said the author outlined his views in a commentary published by the Singaporean tabloid Today .