I refer to the letter 'Bank charges: Time for Bank Negara to wake up' by SM Mohamed Idris who is also the president of the Consumers Association of Penang.

I feel that it is quite useless to wait for Bank Negara to act on Maybank imposing a charge for its online services . We, the consumers, should act to show our displeasure over this move. After all, it is our money that the bank is handling.

Therefore, I urge CAP to organise a nationwide peaceful protest in front of all Maybank branches at a specific time and date to impress upon the bank management's our objection to their move.

Let's pick a date, for example Dec 13 at 1pm. Let's all gather outside Maybank branches with a placard to protest.

I think that will be more effective in getting Maybank to reconsider their wanton imposition of service charges.