FREE YOURSAY ‘Any act of violence or threat should be acted upon immediately, especially when it involves weapons.'
CCTV shows disgruntled mob attacking used car dealer
Justice Seeker: "She explained that the customers were upset that the used car dealership took too long to heed a Consumer Claims Tribunal (CCT) order to reimburse its non-refundable booking deposits.
"This was because the bank loans the customers had qualified for fell short of the price they had agreed for the purchase of the used cars. Being unable to pay the difference, they were forced to cancel their purchases."
How can you impose the non-refundable clause when the customers are not at fault. The deposits are their hard-earned money, you should have returned the money to them.
The CCT also instructed you to return the money but you didn't. Hence these frustrated customers had no choice but to take the law into their own hands, although it is illegal. You asked for it.
Abdullah A: Used car dealers are crooks as they always try take advantage of customers. I sincerely do not agree with their so-called quack policy that deposits paid cannot be refunded.
Why keep people's money if the sale cannot go through?
Hmmmmmmmm: I understand where the customers are coming from but violence is still wrong.
In any case, they had already achieved what they came for, why did they still need to cart away the car dealer's goods?
Any mitigating factor in this case would have been destroyed by their robbery.
Ferdtan: This issue is not about the used car dealer and the disgruntled mob - the issue is gangsters. With no worry of police action, they can come in broad daylight to detain, harass and abuse the staff of the car dealer. Where is the law?
If the police were to let this group of thugs go free without punishment, then don't be surprised when more of such incidents repeat themselves.
Next time when we are not happy with anyone (rightly or wrongly), we can take law into our hands. The police, as shown in this case, will not be interested in interfering and they will come out to say that it is a private matter.
Stop it, police, before we have the first lynching in Malaysia. The blood will then be on your hands.
Mighty Bear: This incident is about the lack of faith people have in the justice and enforcement systems in our country.
The statement given by the car dealership is evident that they have no respect for the law and are more focused on needling their way out of the ruling made by the tribunal.
No one supports gangsterism, but we have so much of it in our country. Our own cops are the biggest gangsters of them all. No one wants to call them for help these days because people are intimidated by the bad cops.
In contrast, some gangsters have better ethics. Hence this is where the less influential people go to find justice. Viewing the video, I would say the gangsters were actually quite restrainted. It could have gotten a lot worse.
The activities listed in the article must have surely taken more than five minutes. What were these employees doing - I see them playing with their toenails instead of SMS-ing the dealership owner.
Why didn't the owner come in to stop this? It's a well-trained response.
KSD: Leaving aside the merits on both sides of this particular case, the home minister or failing him, the PM must explain why a new secret society (Tiga Line) allegedly made up of ex-police and former Armed Forces personnel, is allowed to exist and operate so openly.
Can they also comment on the allegations on the Internet (just make a search on Tiga Line on Google) that this gang has links to Umno?
Artchan: If a car dealer, cannot be present and use the ex-parte ruling in the tribunal as an excuse, than his or her conduct is deplorable. What can make us think he/she will even honour the court decision. Herein lies the dilemma.
Anyone can treat rulings with impunity. If the tribunal has detention powers, then we see if they will mess around with deposits.
I don't condone the act of gangsterism, but what were the journalists doing there? They would have abetted the offence by not calling the police.
And this happened on April 7, and I am sure police reports must have been made on the very same day. Are we going to get the same response, "Masih dalam penyiasatan"?
BTN: Any act of violence or threat should be acted upon immediately, especially when it involves weapons.
The police are good at showing off, with their siren blaring away when they are wanted by their masters. When it comes to situation like this, they chicken out and let the gangsters run wild.
Customer rights in this case just go down the drain. These gangsters are real cowards by bullying and manhandling a woman.
Anonymous #06001393: The car dealer may be in the wrong while he can claim he has a right to appeal but there is no reason for any person to resort to violence.
We should not condone violence or the taking of law into our own hands or to hire thugs. No one deserves this.
The above is a selection of comments posted by Malaysiakini subscribers. Only paying subscribers can post comments. Over the past one year, Malaysiakinians have posted over 100,000 comments. Join the Malaysiakini community and help set the news agenda. Subscribe now.