Family members of passengers from countries other than China had no complaints over flow of information over the search for Malaysian Airlines Flight MH370, acting Transport Minister Hishammuddin Hussein said.
"I asked the Indonesian delegation about the seven Indonesian passengers' families and whether there were problems regarding information and the answer given to me was no," he told the daily press briefing by Malaysian authorities on the search for MH370 today.
He said he had met up with families of passengers from other nationalities as well and that they did not have any grievances either.
"(Thus) I don't see any major problems," he said.
He said that families that he met, other than the Chinese families, had only sought for assurance that Malaysia will continue searching for MH370 and for survivors even if the likelihood is small.
"These are rational requests and I have engaged them. The majority of the families are reasonable.
"There are those who feel otherwise, it is a work in progress and we will continue to engage them," he said.
'Most difficult meeting'
He said that his meeting with Malaysian and Chinese families based in Kuala Lumpur on Saturday was the "most difficult" meeting of his life.
"The families are heartbroken and the strain of the past weeks (have been) unberable," he said.
To engage the Chinese families who just arrived from Beijing, the government is setting up a "high level" briefing for them by international investigators and experts to explain the Indian Ocean conclusion.
"It will also be broadcasted live to other families in Beijing... The briefing will provide an opportunity for the families to hear directly from some of these experts," he said.
Extra effort taken
He said that MCA vice president Chew Mei Fun will also be assisting as a special envoy and working with the Chinese authorities to assist families.
"Nobody is denying it is diffcult and (this) doesn't only apply to Chinese nationals...
"This extra effort (is taken for) the Chinese nationals because the number of families are bigger.
"(We) also have to engage and inform a huge population of Chinese who listen to speculation (which) give different assumptions," he said.
Family members of Chinese passengers arrived from Beijing yesterday. The families had held a demontration at the Malaysian consulate in Beijing last week accusing Malaysia of withholding information.
There has also been a complaint from the sister of New Zealand passenger Paul Weeks, who said that the situation has been handled "insensistively".
Air traffic controllers lost contact with MH370 at 1.30am on Mar 8. The Boeing 777-200ER was carrying 239 passengers and crew from 14 countries from Kuala Lumpur to Beijing.
