AirAsia flight cancellations staggering
CCO Apr 16, 08 4:03pm
Our investigations have revealed AirAsia's staggering 67 flight cancellations compared to Jetstar Asia, which canceled just four over the same period while performing double the number of flights. AirAsia has repeatedly proven it is economical with the truth and it is not even close to approaching acceptable international standards organisationally.

Yes, the latest independent figures from the renowned flightstats.com highlighted AirAsia's staggering 67 flight cancellations compared to Australia's Jetstar Asia which had a mere four between January and March. Malaysians, however, are entirely unmoved that our 'national carrier' is otherwise becoming the 'Aeroflot of the East'.

Is AirAsia going to suggest that due to unforeseen circumstances they encountered sixty-three more instances of bad luck than Jetstar? Or will they admit to aborting scheduled flights that didn't rake in enough passengers, offloading them to fill later flights? If this is not a breach of contract, then it is certainly a breach of ethics.

Let's assume a flight gets aborted when it is significantly under half-full. By our estimation, that amounts to roughly 4000 plus people per month on average that paid for a flight, only to find it was aborted by AirAsia.

Disappearing along with each aborted flight went whatever holiday plans, reunions, business meetings, connecting flights - and the occasional dying relative - that awaited each passenger at their destination. AirAsia X is on that same flight-path.

Add to this AirAsia's pocketing of refunds and airport taxes that should and could be returned to tens of thousands of customers and misleading marketing that is widely seen as illegal in the civilised world.

At least AirAsia is consistent. If anything, staff is disregarded even more than passengers. Trainee pilots, upon graduation, have more hours squeezed out of them than most countries aviation regulations allow.

All that and Air Asia celebrates and trumpets about several insignificant awards. Meanwhile, its competitors are quietly getting on with the business of actually carrying passengers from A to B and winning major global awards. With none of the self-congratulations and cheesy spin doctoring, the Australians and Singaporeans (Tiger Airways) have made Malaysia look entirely Third World .

Of course, silence does not equate with compliance to ethics or the law. In fact, it could be argued that the longer AirAsia escape an independent inquiry, the worse they will become. If you do not like what you see. Please become a member of the Petition for an Independent Investigation of AirAsia.

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