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TimeTec Workforce (Series 1 of 6): From only HR matters to operation for all
Published:  Feb 24, 2021 12:36 PM
Updated: 9:41 AM

In the late 80s' and early 90s' for the last century, when personal computers were introduced, they changed the world by moving various manual jobs to desktop computers, and Computerization was then the buzzword. It was simple and clear. Today, the advancement of Information Technology brought us another buzzword, Digitalization. It is harder to comprehend and more conceptual. But more importantly, what are the changes?

"Generally, it breaks the barriers between different professions by freeing data from one system to another, and connectivity is the gist of Digitalization," said Norana Johar, the Chief Operating Officer of TimeTec Group.

Mrs Norana Johar, Chief Operating Office for TimeTec Group

She continued, "Let me use one of our professions, workforce management system, as an example to explain the obvious. When our Windows-based biometrics time attendance system replaced the conventional punch clock twenty years ago, the HR department thanked us for automating their manual work. That was what we called Computerization, but time attendance remained the job of the HR department. The same goes to leave management. Besides maintaining a leave policy, daily operations like personal leave checking and tracking still largely HR tasks. Even updating employee profiles were HR staffs' responsibility."

"Thanks to the cloud workforce management system, the daily administrative works that once centralized at the HR department as a burden, now has shifted as an operational centric system that is not considered a burden to the operation team; but benefits the company as a whole. If given a choice, it is obvious that employees prefer to use their smartphones to apply for leave or OT or claim and get approval from their superiors in the same way. I can bet you no one prefers to go through HR to get the things done these days," explained Norana.

The truth is, the HR system is no longer confined to only the HR system in the new era. Hence, selecting HR solutions that are suitable for a company is no longer confined to an HR department and should involve other professions or departments when the barriers are being torn down. For example, if a clocking terminal also works as an access control device, a security expert should be called in. Or even the access of the parking barrier can be tied up with attendance clocking nowadays. Digitalization creates more new norms than Covid-19.

"In the new era, unleashing data will spark endless possibilities. Just like a famous quote in the movie Jurassic Park, nature will find a way. I changed it to "data will find a way". Not only one way, for a smart company, there are also multiple ways of using the data. For example, the company can use the GPS clocking data of salespeople at client sites to automate mileage claims and works as contact tracing data during a pandemic."

"This is THE trend; that's why our company ventured into different professions and develops products that eventually can connect one another into building an ecosystem that meets the demand of tomorrow."

For FREE demo and consultation, contact Mr Marcus Tng, Sales and Marketing Manager of TimeTec Cloud Sdn. Bhd. at [email protected] (016-9608348) or Mr Syed Mohd Firdaus Syed Mohd Fuzi at [email protected] (012-9478907). General line and email: 03-80709933 and [email protected].

Stay tuned with TimeTec for the next workforce management announcement every Wednesday!

About TimeTec

TimeTec Group was established in 2000. Over 20 years, the Group had developed three homegrown globally recognized IT brands, FingerTec, TimeTec and iNeighbour, for workforce management, security, smart office, smart residential and smart township solutions by unleashing the power of biometrics, cloud & edge computing, IoT and AI technologies. All these solutions connect and change the landscape of work life and home life in a larger ecosystem. Through a vast network, TimeTec Group distributes its biometric hardware products and 16 cloud applications, including IoT devices, to more than 150 countries worldwide. Visit our company websites at,,

TimeTec TA solution has been in the market for around eight years with a string of renowned clients such as QSR Brands, Central Sugars Refinery CSR, Sunway Constructions, Mamee, Yakult, and Adabi and many more. The versatility and feasibility of the product also attract various international customers from all over the world, including Hong Kong, Dubai, Australia, Qatar, South Africa etc. that are using TimeTec TA as their workforce digitalization tool. Watch our video at

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