It began with a small team called eProtea in the year 2000 — named after protea, one of the world’s resilient flowering plants known for its durability, adaptability, and ability to flourish across diverse environments and time. That same resilience continues to define FINEXUS today, living true to its original namesake.

Twenty-five years on, eProtea has transformed and grown into a 500-strong force, shaping Malaysia’s digital financial, payments and regulatory ecosystem. Today, it is SaaS infrastructure services provider, better known as FINEXUS Group.

FINEXUS Group recently celebrated its Silver Jubilee Year 2025, honouring a 25-year journey defined by grit, brilliance, and transformation. With the theme “Forged in Silver,” the celebration reflected the group’s enduring journey — tempered by pressure, refined through innovation, and strengthened by resilience.

“We’re honoured to be entrusted from day one with building critical gateways that connect our clients to national financial systems, powering Malaysia’s financial ecosystem,” said FINEXUS Group MD and CEO, Clement Loh.

“It is this very foundation that defined the gold standard of our financial, compliance, and cloud solutions, earning the confidence of more than 120 banks and public-listed corporations across ASEAN.”

“FINEXUS is in the midst of a major shift towards being faster, more adaptable, and ready for the next wave of technology,” said Joanne Loh, Director of Strategy and Transformation.

“Automation and smarter ways of working are now built into every part of our operations, creating new market opportunities and revenue lines while enabling teams to stay lean and high performing and focused on high-value innovation,” added Joanne Loh.

Forging Deep Roots of Resilience

The group recounted its early days of crowded rooms and impossible deadlines – all shaping FINEXUS’ deep roots of resilience.

Some of its notable achievements over the past 25 years are:

Earning national trust: Delivered a critical national domestic settlement system for the banking industry – a rare feat.
Modernising reporting and payment compliance infrastructure: Enabled the banking industry to comply with national regulatory reporting requirements with greater efficiency and reliability.
Expanding fintech business: Through its EMI licence, FINEXUS continues to serve the retail financial segment by delivering innovative financial solutions and empowering SMEs, MSMEs, and the public with accessible, reliable, and differentiated digital financial services.

Scaling New Heights of SaaS Infrastructure Services

The following era established FINEXUS as an engineering-first and financial technology powerhouse, with a focus on infrastructure, security, and payment expansion.

Some of its key breakthroughs are:

Expansion of private cloud infrastructure: Built FINEXUS Campus and FINEXUS Towers data centers with reliable 99.95% uptime SLA.
100+ attestations and certifications: Attained PCI DSS L1, RMiT compliance, ISO, and other top-tier security certifications.
50+ SaaS clients and growing strong: Continued growth driven by trust in FINEXUS’ Gold Secured Standard Services.
Enabling government services compliance: Attracted more than 40+ public-listed companies requiring bank-grade services, with ongoing expansion into more government compliance services such as expanded GST, SST, e-invoicing, and other services.

Leading The Next Wave of Technology Transformation

As global technology shifted towards AI-driven automation and cloud-native technology innovation, FINEXUS entered a transformative chapter — redefining its engineering DNA. This era marked a move from system deployment to ecosystem building, where FINEXUS began rewriting how financial technology solutions are designed, delivered, and scaled across Asia.

Here’s how FINEXUS is accelerating the next wave of fintech innovation:

Advancing cloud and AI technologies: FINEXUS continues to invest heavily in cloud-native solutions and AI adoption across the Group.
Becoming a national startup enabler: FINEXUS was appointed as MDEC Malaysia Digital Hub Provider and PayNet Fintech Hub Corporate Partner, which reaffirmed FINEXUS as a pivotal startup catalyst and accelerator.
Becoming a national e-invoicing leader: FINEXUS launched AREMA, one of Malaysia’s earliest and top-tier e-invoicing platforms to go live – recognised by MDEC and OpenPeppol.
Launching MyXaaS Innovations: FINEXUS deployed a scalable innovation sandbox for startups to leverage its ready software stack, API ecosystem, and digital infrastructure.
Serving state governments and technology-savvy partners: FINEXUS is forging strong technical partnerships with digital-savvy merchant partners to enable payment convenience across the nation. In fact, over the past three years, the Group has achieved year-on-year transaction and business volume growth exceeding 200%.

“We’ve re-engineered core systems from ground up — modernising legacy platforms, deploying AI, and automated pipelines,” said Dhruv Purushottam, FINEXUS Group Director of Technology.

“These upgrades have accelerated development, reduced human errors, and increased transparency and control in deployment, empowering our developers to focus more on innovation.”

With a valuation estimated in the hundreds of millions, FINEXUS has solidified its standing as one of Malaysia’s leading innovative financial, reporting, and payments technology company. With corporatisation in sight, it is attracting key partners to join its growth.

The next 25 years won’t be about keeping pace for FINEXUS — it will be about leading, shattering conventions, and redefining technology innovations.

FINEXUS extends its sincere appreciation to clients across the banking and financial industry, with special recognition to the regulators and authorities whose guidance and support have been invaluable. Continuous trust and encouragement have shaped FINEXUS into what it is today, and the Group remains committed to serving the financial ecosystem with excellence in the years ahead.

This content is provided by FINEXUS Sdn Bhd.

The views expressed here are those of the author/contributor and do not necessarily represent the views of Malaysiakini.