
CNY surcharge not cool, what should you do?
I am sure some of you, especially the Chinese community, endured a ‘#@$%^&*’ moment when you called for the bill after the reunion dinner or a food night out with family or friends on CNY day itself. Yes, most Chinese restaurants charge their customers an additional 20 percent or more of the total bill. This is what we at the National Consumer Complaints Centre (NCCC) call unscrupulous business ethics.