Kindly allows me to address this letter to the president of the MCA.

Dear YB Datuk Seri Ong Ka Ting,

Inspite of the numerous reminders which you have made as president of MCA in the press for MCA officials to be courteous and to be sensitive to the needs of the rakyat, I regret to inform you that all your directives have fallen on deaf ears.

In my opinion, it is therefore most unfortunate that certain MCA officials have chosen to betray the trust of the people who have elected them into office by not keeping to the promises which they have made to serve the people while campaigning during the elections.

As a blind individual, allow me to relate some unpleasant incidents which I have experienced with some of your MCA officials. During the early part of August, I made a visit to the Malaysian Chinese Association headquarters at Wisma MCA with the intention of meeting up with the MCA complaints bureau chief - Michael Chong, as I heard so much about his heroic and wonderful deeds in the press most recently.

I've also been given to understand that he will be portrayed as a hero in a forthcoming TV series which is supposed to be screened very soon. However, in this letter, I wish to expose Michael Chong for what he is.

Just to set the record straight, when both me and my wife arrived at Wisma MCA, we were made to wait for more than half an hour before we could have an opportunity to meet up with Chong. From the very start, his mannerisms were despicable to say the least, as my wife who is partially-sighted can vouch for.

He came across as a very unfriendly, uncaring and insensitive person. To cut a long story short, I proceeded to tell Chong about my problems but he chose to ignore me altogether. Some of the unkind things which he said was that he was unable to assist me as he did not know what job was suited to me as a blind person.

When I told him that I'm a singer by profession and that I'm finding difficulty in securing jobs in this field and that I was discriminated against during my short stint at RTM and subsequently relieved of my job, Chong chose to disregard all my pleas for assistance.

To add insult to injury, as I was still trying to highlight my problems to him, he proceeded to make a private conversation over the telephone, after which he just walked out of his office. What else could we have done but to walk out after him?

It is my contention that it is unbecoming of the MCA complaints bureau chief to act in such a highhanded manner. In short, I felt that I had wasted my time in trying to get assistance from Chong and I feel that I have been greatly let down and disappointed by him.

On June 24, I attended an exhibition at The Mines which was supposed to educate the public on the capabilities of the disabled community. This function was graced by Human Resources Minister Fong Chan Onn.

I wish here to inform you that I met up with Fong as he went round visiting all the stalls. When he arrived at my stall and I was about to tell him my problems, he quickly referred me to his press secretary Paul Cheng.

Cheng then gave me his calling card and asked me to call him to make an appointment which I subsequently did. However since then, I have called him up on several occasions but as he is so elusive, I have had no choice but to leave several messages on his answering machine. Sad to say, I have not heard from him right up to this time.

Some months ago, I went to visit Soon Boon Teck, the assistant to Deputy Information Minister Donald Lim. My intention of doing this was to request for his kind intervention to investigate my employment status with RTM.

However once again, I regret to inform you that he was just as insolent as Michael Chong was in his dealings towards me and at one stage he almost drove me out of his office. During my first meeting with Soon, he told me that it was not within his jurisdiction to investigate the matter but later he agreed to write to the head of Radio 4 to sort out the matter.

Subsequently, Soon asked me to meet him for a second time at his office, to which I thought that he would have the head of Radio 4 present, so that he could hear both sides of the story and then make his own judgement.

Unfortunately, to my shock and dismay, on meeting up with Soon, he proceeded to tell me that he had received a reply from RTM and that he was satisfied with the explanation given by them in relieving me of my job. It is therefore my contention that Soon has been very biased in his judgement and his investigation slipshod to say the least.

Finally Yang Berhormat, as president of MCA, it is my hope that you will make a thorough investigation of the complaints which I have made in this letter and that the MCA officials should not forget their promises to serve the rakyat. Remember that the disabled community have also helped to put them in power by casting a vote for them.

I hope that they and their representatives realise that they are accountable to the people and therefore should help the rakyat to solve their problems to the best of their ability.

For your information, I have also tried to make an appointment to meet up with your goodself through your assistants Ms Yong and Tan Kian Hock but without success. It is my hope that you would be so kind as to grant me the opportunity of meeting up with you, so that I can discuss certain matters with you and to make your acquaintance.

Your kind attention to this letter would be most appreciated and may the MCA grow from strength to strength.