The writer of Domestic air travel - the more carriers the better , asked the question, 'If MAS can't make money on domestic routes, how is it AirAsia says it can? It must have a few tricks up its sleeve'.

On July 1, my Filipino maid boarded an AirAsia flight from Clarke Airbase in the Philippines to come to Malaysia to work for me. When she arrived at the KLIA, she found that her checked-in bag was missing. She lodged a report with AirAsia's office at the KLIA.

The bag contained her clothing and other personal belongings.

AirAsia did not make any interim payment to my maid to enable her to buy some clothing to wear while it tries to trace the bag and return it to her.

My wife and I encountered a similar problem in Australia some years ago when, upon arrival at Sydney airport, our bags were missing. We were immediately given A$200 (in cash) so that we could buy some clothing straight away.

As for our maid's woes, 10 days after the incident, we wrote to AirAsia to inquire about the bag. Twenty-five days have now passed. AirAsia has not replied our letter nor called us to inform us of the status of the bag.

My maid has also not received any compensation for her loss.

I wonder if this incident can answer the question posed by the writer above.