I refer to the letter AirAsia passengers need the rotan and Malaysia attitude, not AirAsia to blame and note that both seem to shift the responsibility from AirAsia to blaming the public at large. Its fare paying customers that is. It is indeed a very curious affair.

But beyond this, let me point out that AirAsia, having the licence to make money, owes without a doubt, a duty of care to its passengers - its licensees. If the parents of the injured boy were to sue AirAsia under tort, I have little doubt they would win the case.

That ticket issued by AirAsia is an invitation to the licensees to come and travel with their airline. As such, that invitation carries an implied responsibility by AirAsia to ensure that their travel is safe the moment they have checked in at the counters. Any denial of this would be a gross denial of corporate and managerial responsibility.

The fact is that Tony Fernandes and AirAsia have failed to ensure the safety of their passengers. That other airlines can ensure order and safety of their passengers but AirAsia cannot. It speaks volumes of its managerial competence.

We are not Third World people and all of us had better believe it. Not least Tony Fernandes and AirAsia.