The management at the Mid Valley Megamall shopping complex said they have already set in motion additional plans to cater to the disabled community who frequent the popular mall.
This is in response to the peaceful demonstration outside the north court entrance of the mall on Monday by a group of wheelchair-using disabled people, who had complained about lack of accessibility to the mall via the Keretapi Tanah Melayu (KTM) train station located a short distance away.
"The Mid Valley Megamall management has heard and acknowledges Damai Disabled Person Association and Dual Blessings' voices regarding the accessibility from the Mid Valley KTM station to the north entrance of the shopping mall," the management said in a press statement today.
They added that currently there are already hazard lights installed on both sides of the road at the zebra crossing, but they intend to raise the road at the crossing to create a reduction of height between the kerb and the road.
"These initiatives will further enhance the safety standard for our pedestrians travelling from the train station to the mall," they said.
More signage will be added to the area, they said, urging both abled and disabled road users to be more mindful.
At the same time, they said, more work will be put into adding railings along the pavement as well.
They are also working with the relevant authorities to improve accessibility from the train station into the shopping mall, they said.
"We hope that this will not deter the public as we do have disabled-friendly infrastructures installed, in both Mid Valley Megamall and The Gardens Mall."
Damai and Dual Blessings held a demonstration in front of the mall, with over 30 wheelchair-using disabled and some of their helpers.
They had lamented that although there is a pedestrian bridge linking the Mid Valley KTM station to the mall, they could not access it as it did not have lifts.
As such, they have to exit the station, be helped on and off the kerb on the sidewalk and traverse the busy road to arrive at the mall.