Ride-sharing service Grab said it will be fast-tracking the implementation of a "panic button" allowing users to immediately alert police during emergencies, following news that one of its drivers had allegedly raped a passenger.
The panic button feature is currently only available for Grab drivers.
Bernama reported that a 30-year-old driver had been arrested for allegedly raping a woman passenger in his car at Bandar Putra Permai, Seri Kembangan yesterday.
Grab Malaysia country head Sean Goh said the driver involved has been removed from the service pending police investigations and described the incident as regrettable.
"The news is deeply distressing and our priority now is to assist and provide support to the passenger and her family, as well as fully cooperate with the police and relevant authorities," he said in a statement today...