Communications and Multimedia Minister Gobind Singh Deo said today that he will meet telco representatives over the newly-announced broadband packages to ensure they actually benefit subscribers.

After scrutinising the new packages listed in a Communications and Multimedia Commission (MCMC) statement from yesterday, he found that the subscriptions of existing clients have not been reduced.

“This means they cannot benefit from the new packages immediately,” he said in a post on his Facebook account.

Gobind said he also found that there are no proposals to overcome the problems of Streamyx subscribers, which he said should be tackled immediately.

The MCMC statement said consumers will enjoy lower fixed-line broadband prices with a reduction of up to 56 percent through the new packages announced by the four telcos, namely Telekom Malaysia, Maxis, TIme dotCom and Celcom.

Gobind said the drop in prices through the new packages is in line with the Pakatan Harapan government's aim to reduce prices and increase broadband speed in the country.

The minister instructed MCMC to monitor the implementation of the new packages, manage all complaints and “take stern action where necessary to ensure that the services provided are in line with what has been promised.”

He thanked all those who had provided suggestions through various platforms on the broadband service in Malaysia.

“I will continue with the efforts to improve the quality of the internet service in our country to ensure that Malaysia is ready for the new digital era now seen worldwide as Industry 4.0,” he said.

- Bernama