Causeway Link, a major provider of cross-border transportation between Johor and Singapore, has announced that efforts are underway to address concerns following a bus driver strike.

In a statement today, the company acknowledged that several bus captains chose to initiate the strike and affirmed its commitment to open communication and a respectful working environment for all employees.

“We understand the vital role our bus captains play in delivering safe and reliable public transport services to the community.

“We want to reassure the public and our passengers that we are actively engaging with the relevant parties to address the situation and reach a constructive resolution,” the company said.

Causeway Link said it is taking all possible steps to minimise service disruptions, particularly on essential routes.

“We deeply regret any inconvenience caused to our passengers and appreciate your understanding during this time.”

The company expressed hope that through continued dialogue, a fair and beneficial resolution can be achieved for all parties involved.

Yesterday, a video recording went viral on social media showing the crowded situation at the Sultan Iskandar Building in Johor Bahru at 5.30am, believed to be caused by disruptions to bus services following the strike.

Local media reported that the strike was believed to be caused by dissatisfaction among bus drivers over adjustments to their salary structure as well as allowance cuts, which allegedly affected their income.

HR Ministry probe

Meanwhile, the Human Resources Ministry has opened two investigation papers against a transport company following the bus driver strike.

In a statement today, it said that initial findings by the Labour Department found that the strike is linked to unresolved worker grievances, including unexplained salary deductions, the abrupt removal of special duty allowances, as well as unpaid overtime claims.

“Many drivers were reluctant to lodge formal complaints due to fear of retaliation. To avoid a repeat of the incident, the department conducted early-morning checks at the premises today and found no further disruptions,” the ministry said.

The ministry also revealed that the company had previously violated the Employment (Overtime) Regulations 1980 by recording over 104 hours of overtime in a single month during operations conducted on July 17.

The same operation saw the ministry inspect 32 companies, resulting in 34 investigation papers, with 30 under the Employment Act 1955 and four under the Employees’ Minimum Standards of Housing, Accommodation and Amenities Act 1990 (Act 446).

The ministry reminded employers to comply with all provisions of the Employment Act, particularly those related to lawful salary deductions. Violations can result in fines of up to RM50,000 per offence.

It noted that Human Resources Minister Steven Sim has instructed strict enforcement without compromise against companies failing to comply with labour laws.

- Bernama