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On-Demand Delivery
Weaving on-demand logistics into everyday Malaysian life
Published:  Feb 25, 2025 11:00 AM
Updated: Apr 21, 2025 7:01 AM

When Lalamove first entered the Malaysian market in 2018, few could have predicted the profound impact it would have on everyday Malaysians. Over the years, the on-demand logistics platform has seamlessly integrated itself into daily life, making instant deliveries easier than ever for both individuals and businesses.

Having built a strong presence in Malaysia's delivery landscape, the phrase “Lalamove-it” has become synonymous with convenience and trust, a go-to expression for relying on Lalamove to handle deliveries seamlessly. It stands as a testament to Malaysians' confidence in the platform’s ability to provide fast, reliable on-demand logistics services.

Strategic Expansion into East Malaysia
Fast forward to 2024, and Lalamove has achieved significant milestones that are set to continue reshaping the landscape of on-demand logistics in Malaysia.

One of its biggest expansions last year was its official launch in Kuching, Sarawak, marking Lalamove’s entry into East Malaysia for the first time. The decision was a natural one, given Kuching’s economic growth and rich cultural vibrancy.

“Kuching’s economic growth and cultural vibrancy made it the perfect choice for expansion,” said Jane Teh, Managing Director of Lalamove Malaysia.

From motorcycle food deliveries to bulk transport via 4x4s—and even supporting major events like the Borneo Sonic Music Festival 2024—Lalamove is steadily embedding itself into Sarawakian everyday life.

“We’re excited to make ‘Lalamove-it’ a familiar phrase in Kuching’s thriving community,” Teh added.

Expanding into E-Hailing Services
In 2024, Lalamove made an unexpected yet strategic leap into the e-hailing industry—a move that caught many by surprise. Competing in such a saturated market is no small feat, but Lalamove leveraged its trusted brand reputation and logistics expertise to carve out a unique position.

Instead of being just another e-hailing platform, Lalamove introduced a dual-service model, integrating both delivery and passenger transport into one seamless ecosystem. This two-in-one strategy optimizes efficiency across both sectors, making it a game-changer in Malaysia’s mobility space.

Award-Winning Excellence

Lalamove’s relentless pursuit of excellence was recognized when it won Gold in the e-commerce category at the Putra Aria Brand Awards 2024. This marks Lalamove’s second consecutive Gold win and third overall victory since 2022—a testament to the brand’s strength, trust, and innovation.

“By combining deep local insights with a robust, verified driver network, we offer transparent pricing, flexible earning opportunities, and localized solutions tailored to Malaysia’s unique market needs,” Teh stated.

Driving the Future of Logistics & Mobility in Malaysia

As Lalamove continues to expand, its mission remains clear: to redefine on-demand logistics in Malaysia. Beyond enhancing delivery and e-hailing services, the company is also focused on creating more extra income opportunities for thousands of Malaysians.

With a strong foundation, an innovative approach, and unwavering consumer trust, Lalamove is driving the future of logistics and mobility forward—one order at a time.


This On-Demand Delivery series is a collaboration with Lalamove

The views expressed here are those of the author/contributor and do not necessarily represent the views of Malaysiakini.


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