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TimeTec Workforce (Series 5 of 6) - Manage all work-related claims easily through an app
Published:  Mar 24, 2021 3:36 PM
Updated: 8:06 AM

Digitalization gives a new meaning to the term centralization. While computerization back in the 90s shifted manual work to a personal computer, eradicated some jobs from existence; digitalization, on the other hand, releases data, allows them to flow freely from one department to another, and even flows to multiple destinations, creating more possibilities in revitalizing business processes. The ability of data from multiple locations to be centralized and accessed in real-time makes digitalization a must-have in today’s business operation. For the latest TimeTec solution, TimeTec Claim, a feature that makes it superior to most is that TimeTec’s GPS clocking can extract point-to-point clocking data from one site to another automatically and centralize the information for honest mileage claim practice through TimeTec TA, the smart attendance.

Norana Johar, Chief Operating Officer of TimeTec Group, continues with TimeTec Workforce Series on Malaysiakini. “As consumers are getting used to the cloud system, their confidence in its security increases. Remember, once upon a time, we had to go to the bank for any banking transactions. Now, we do it every day in the comfort of our own homes, through our laptops and smartphone Apps. Is it safe? Yes. Is it effective? Definitely a yes. Now, people are focusing more on the effectiveness of the cloud system rather than anything else,” she explained.

“In shifting workforce solutions into the cloud, we can’t think of having each solution siloed. Everything has to be integrated, working as an ecosystem. One can start with a single solution and complete the whole transformation progressively. But to change only one system and consider it done is not an ideal digitalization journey.” TimeTec ( has been marketing its range of workforce solutions into the market comprising of TimeTec TA for Time Attendance, TimeTec Leave for Leave Management, TimeTec VMS for Visitor Management, TimeTec Hire for Recruitment, TimeTec Patrol for Security Monitoring, and the latest in the pipeline is TimeTec Claim for Employee Claim Management.

“Claim management is another aspect of the operation that has been improved by digitalization. The automation of claims simplifies mundane HR admin work, and at the same time, satisfies all stakeholders, employees, admin and management, at once,” said Norana. TimeTec Claim can automate eight claim types most commonly used by businesses, including Mileage, Meal, Utility, Accommodation, Daily Allowance, Car Rental, Airfare and Advance Payment.”

Norana Johar, Chief Operating Officer of TimeTec Group

“Over time, we can foresee that our clients will require more claim types, and we are ready to customize. The adaptability is the beauty of digitalization and cloud-system. Anything is possible,” she added. Not only that, TimeTec Claim handles various claim types, different rates, and details of all claims for calculation, also are available, and a company can set multiple approvals in TimeTec Claim to suit the company’s requirements.

TimeTec Claim is an integral part of the workforce management ecosystem, and all hands on deck at TimeTec to get this solution released in 2021. Norana also talked about one handy feature in TimeTec Claim, which is the permission to export claims as billable items to customers. For example, when a company sends an engineer to a site, accommodation, transportation, airfare and more can be turned into billable items in the system quickly.

“This improvement in process efficiency is a plus point, as it can save the company a lot of time and resources. Imagine how the system would lift the HR burden tremendously in claim processing and satisfy employees at the same time. TimeTec Claim also provides an analysis of the claim trends for monitoring; it promotes transparency and increases employees engagement,” she added.

For FREE demo and consultation of TimeTec solutions, contact Mr Marcus Tng, Sales and Marketing Manager of TimeTec Cloud Sdn. Bhd. at [email protected] (016-9608348) or Mr Syed Mohd Firdaus Syed Mohd Fuzi at [email protected] (012-9478907). General line and email: 03-80709933 and [email protected].

Stay tuned with TimeTec for the next workforce management announcement every Wednesday!

Click here for series 4 of 6:

Malay version:

Chinese version:

About TimeTec

TimeTec Group was established in 2000. Over 20 years, the Group had developed three homegrown globally recognized IT brands, FingerTec, TimeTec and iNeighbour, for workforce management, security, smart office, smart residential and smart township solutions by unleashing the power of biometrics, cloud & edge computing, IoT and AI technologies. All these solutions connect and change the landscape of work life and home life in a larger ecosystem. Through a vast network, TimeTec Group distributes its biometric hardware products and 16 cloud applications, including IoT devices, to more than 150 countries worldwide. Visit our company websites at,,

TimeTec solutions have been in the market for around eight years with a string of renowned clients such as QSR Brands, Central Sugars Refinery CSR, Sunway Constructions, Mamee, Yakult, and Adabi and many more. The versatility and feasibility of the product also attract various international customers from all over the world, including Hong Kong, Dubai, Australia, Qatar, South Africa etc. that are using TimeTec as their workforce digitalization tool. 

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