YS Chan

LETTER | Don't keep bus operators clinging to false hope

LETTER | Don't keep bus operators clinging to false hope

The authorities must act now to resolve the many woes of transport players.

LETTER | Fine-tune the Consumer Protection Act 1999 to protect travel agents

LETTER | Fine-tune the Consumer Protection Act 1999 to protect travel agents

Act allows up to three years for claims to be filed.

LETTER | Why foreigners visit Malaysia repeatedly

LETTER | Why foreigners visit Malaysia repeatedly

We must target the right audience to promote the tourism industry amid Covid-19 pandemic.

LETTER | Saving our hotels is no rocket science

LETTER | Saving our hotels is no rocket science

Well-planned actions must be done step by step leading to desired outcomes and not try and see.
LETTER | A long slow recovery for tourism businesses

LETTER | A long slow recovery for tourism businesses

Even with the vaccine rollout it will take time for the tourism sector to recover.

LETTER | Get cracking on noisy motorbikes

LETTER | Get cracking on noisy motorbikes

The public can be roped in to record the registration number of noisy motorbikes and send the videos to the police.
LETTER | More effective measures needed to thwart Covid-19 infections

LETTER | More effective measures needed to thwart Covid-19 infections

Those who have been forcibly tested for Covid-19 and quarantined are likely to change their behaviours.
LETTER | Time to reconsider ‘privatised massive surveillance’

LETTER | Time to reconsider ‘privatised massive surveillance’

LETTER | But do we have the political will?

LETTER | Wither Langkawi's future under PAS?

LETTER | Wither Langkawi's future under PAS?

LETTER | Will it consider the welfare of local communities and the environment?

LETTER | Development of riverbanks long overdue

LETTER | Development of riverbanks long overdue

'We do not inherit the earth from our ancestors, we borrow it from our children.'

LETTER | 2020 was bad for tourism, 2021 could be worse

LETTER | 2020 was bad for tourism, 2021 could be worse

LETTER | The only way for industry players to survive is to secure business from domestic tourists.

LETTER | Interesting class-action lawsuit by cabbies

LETTER | Interesting class-action lawsuit by cabbies

Should they win, how will they be distributing the RM100 million to 10,000 taxi drivers?
LETTER | Cost of dilly-dallying or corruption?

LETTER | Cost of dilly-dallying or corruption?

The cancellation of the HSR project will spur endless rounds of explanations and justifications from many sides.

LETTER | Staggering rise in Covid-19 cases in our country

LETTER | Staggering rise in Covid-19 cases in our country

Over 300k people in the country are likely to have contracted Covid-19 by April, 2021.

LETTER | Get ready for technology to disrupt the travel industry

LETTER | Get ready for technology to disrupt the travel industry

Like how taxi industry decimated by e-hailing, multi-purpose travel pass could replace travel agents and tour guides.

LETTER | Many tourism businesses, jobs obliterated by pandemic

LETTER | Many tourism businesses, jobs obliterated by pandemic

LETTER | To say that they can survive during these hard times is like rubbing salt into the wound.

LETTER | Licences needed to provide tour services

LETTER | Licences needed to provide tour services

Like many other businesses and jobs, prospects are indeed grim for tour operators, leaders and guides.
LETTER | 500 tourist guides needed in Sarawak?

LETTER | 500 tourist guides needed in Sarawak?

Tourist guide courses must also be overhauled, including the Regional Specific Tourist Guide (RSTG) course.
LETTER | Holistic education trumps paper qualification

LETTER | Holistic education trumps paper qualification

For working experience, variety and excellence are key, not length of time.
LETTER | Foreign tourist arrival figures are grim

LETTER | Foreign tourist arrival figures are grim

The Covid-19 pandemic has obliterated not just inbound tourism but also outbound as well.
LETTER | It pays for all of us to be more courteous

LETTER | It pays for all of us to be more courteous

'While courtesy can be seen and felt, morality, such as being truthful, honest and reliable, are difficult to determine.'

LETTER | Enlist taxi passengers to fight fraud

LETTER | Enlist taxi passengers to fight fraud

Now Grab has invested heavily in advanced anti-fraud technology to proactively detect and prevent hacking and keep its platform safe

LETTER | Training can help revive ailing tourism businesses

LETTER | Training can help revive ailing tourism businesses

The tourism industry will benefit most with the right training to help businesses create novel products and services.

LETTER | Types of face masks and wearers

LETTER | Types of face masks and wearers

Face mask effectiveness in preventing Covid-19 not only relies on the material but more importantly, on how it is worn.