The state government was not informed about a boycott by tow truck operators in Penang yesterday, although the move has been viewed as inconvenient, affecting the festive season which has begun on this touristic island.

At a press conference today, Chief Minister Chow Kon Yeow said he was only aware of the situation after reports of the boycott appeared in the local media.

He said the Ministry of Domestic Trade and Consumer Affairs, Road Transport Department and the tow truck association have been contacted so that his team "could understand the situation better".

"As this is related to insurance claims and vehicle repairs, we would appreciate it if related agencies go back to the negotiation table to come out with a solution...