Forty-one-year-old Seri Mulyati has been trying to apply for citizenship since she was 12 years old despite being lawfully eligible, as she was born to a permanent resident (PR) father.

Born at the Tengku Ampuan Rahimah Hospital in Klang on September 14, 1983, Seri’s citizenship application should have been approved as her parents’ marriage was lawfully registered in Malaysia...