Engineering in Malaysia plays a pivotal role in driving national development, from advancing smart cities to powering industrial innovation. As the country accelerates its digital and green transformation agendas, the demand for intelligent infrastructure solutions has never been higher. With the rapid rise of data centres, renewable energy systems, and automated buildings, Malaysia’s engineering sector is evolving beyond traditional construction; it's now focused on integration, automation, and long-term sustainability.
A standout example of this evolution is iTech System Engineering Sdn Bhd, which recently earned recognition as a Golden Bull Award 2025 winner for its excellence in innovation and growth. The company specialises in integrated monitoring and automation systems that support mission-critical infrastructure across Malaysia. From smart energy management to intelligent environmental controls in data centres, iTech delivers engineering solutions that match the complexity of today’s demands. By aligning with national and global priorities such as carbon efficiency, AI-driven optimisation, and ESG compliance iTech is not just keeping pace with Malaysia’s future; it’s actively shaping it.
The iTech Story
At the heart of iTech System Engineering Sdn Bhd is its founder and Chief Executive Officer (CEO), Kok Siew Heng, a forward-thinking leader with deep expertise in automation and electrical engineering. Under his guidance, iTech has evolved from a small integration outfit into a trusted partner for mission-critical infrastructure across the country. Kok’s strategic focus on user-friendly automation, performance-based solutions, and sustainability has earned the company a solid reputation particularly among clients navigating the demands of AI-driven infrastructure and carbon-conscious operations.
ITech stands out as a homegrown leader in intelligent infrastructure solutions. Established in 2006 and headquartered in Puchong, Selangor, the company specialises in electrical and mechanical systems integration, offering advanced solutions for building automation, substation control system, energy efficiency, and data centre monitoring. With three offices in Kuala Lumpur, Cyberjaya and one in Johor, iTech serves a wide range of sectors including hospitals, universities, commercial buildings, and hyperscale data centres.
Supported by a dedicated team of around 52 professionals, including engineers, project managers, and software specialists, iTech is committed to helping clients reduce downtime, enhance operational efficiency, and meet ESG goals. As Malaysia’s infrastructure continues to modernise, iTech is well-positioned to play a key role in building smarter, greener, and more resilient systems for the future.
Trusted Backbone of Malaysia’s Hyperscale Infrastructure
One of the most defining milestones in iTech System Engineering Sdn Bhd’s two-decade journey is the successful deployment of integrated monitoring and automation solutions across several hyperscale data centres nationwide. As Malaysia’s digital infrastructure evolved from traditional facilities to massive, AI-driven hyperscale operations, iTech has emerged as a key enabler in building and supporting these complex systems.
“In the past, we were talking about big data centres today, it’s hyperscale, and that means gigantic. To have our solutions embedded in some of the largest hyperscale operations in Malaysia is not just a technical achievement, it’s proof that we can deliver reliability, scalability, and performance where it matters most.” said Kok.
These projects marked a turning point for the company, transforming its role from that of a conventional systems integrator to a strategic infrastructure partner. By delivering intelligent automation, real-time monitoring, and predictive energy analytics, iTech has become a vital part of mission-critical environments where every second counts and downtime is not an option.
As Malaysia accelerates its digital transformation and positions itself as a regional data hub, iTech System Engineering stands at the forefront driving smart, sustainable, and resilient infrastructure for the next generation of hyperscale facilities.
Driving Scalable Growth in a Digital Age
As Malaysia’s digital infrastructure accelerates, iTech has kept pace through a blend of strategic innovation and practical scalability particularly in high-stakes environments such as data centres. One of the company’s most effective growth engines lies in its performance-based Proof-of-Concept (POC) strategy. This approach allows clients to test a working version of a proposed solution with minimal upfront investment. Once proven, these POCs frequently evolve into large-scale implementations, securing multi-million-ringgit contracts and long-term partnerships.
“Today’s clients want evidence, not just promises. Once a POC demonstrates real value, that’s when they’re ready to scale,” explained Kok.
By prioritising tangible outcomes, the company has built a reputation as a trusted problem-solver not merely a vendor. iTech also places strong emphasis on simplicity and automation.
“If a system is too complex, it won’t be used effectively—especially in an industry facing a shortage of highly skilled operators,” Kok added.
ITech’s upward trajectory is further bolstered by strategic collaborations with leading global OEM hardware and software providers. These partnerships ensure seamless compatibility with evolving technologies and smoother system upgrades especially critical when working with legacy infrastructure.
“Our clients want continuity, not disruption. Through our alliances, we ensure upgrades are smooth, secure, and future-ready,” Kok shared.
Backed by a clear vision, ongoing talent investment, and forward-thinking system design, iTech is not just keeping up with the pace of change—it’s setting the benchmark in Malaysia’s smart infrastructure evolution.
Built for People, Designed for the Planet
Success isn’t just defined by technological excellence but by the strength of its people and its responsibility to the planet. The company places employees at the heart of its mission, offering continuous training and skill-building programmes to ensure the team stays agile and equipped for the demands of an evolving digital world.
“Our people are the real engine behind our progress. Empowering them with the right tools and knowledge is what keeps us ahead,” said Kok.
Equally integral to the company’s ethos is a deep commitment to sustainability. As industries face growing pressure to reduce their environmental impact, iTech is pioneering intelligent, energy-efficient solutions—particularly in high-demand environments like data centres. One standout innovation is its AI-optimised flexing engine, designed to support carbon-negative operations by 2030.
The company also tracks key metrics such as Power Usage Effectiveness (PUE) and Water Usage Effectiveness (WUE), crucial for reducing resource consumption in facilities where a single 100MW data centre can use as much water daily as 10,000 people.
By engineering sustainability into its core offerings, iTech enables clients to meet global environmental standards while gaining operational advantages.
“We believe that innovation must serve both people and the planet,” Kok added. Through future-ready systems and a values-driven culture, iTech is not only helping build smarter infrastructure but a more sustainable future for all.
Scaling New Heights with AI and Carbon Intelligence
As the data centre landscape evolves at breakneck speed, iTech is preparing for its next transformative leap—powering the rise of AI-driven hyperscale infrastructure in Malaysia.
“The industry is shifting rapidly—almost like fashion, with AI becoming the engine of digital transformation and carbon regulations tightening. We're now embedding Carbon Usage Effectiveness (CUE) into our monitoring ecosystem,” said Kok.
This marks a significant evolution from traditional metrics such as Power Usage Effectiveness (PUE) and Water Usage Effectiveness (WUE), reflecting the industry's growing focus on carbon transparency and green compliance. By aligning with hyperscale developers, iTech is helping turn sustainability challenges into strategic advantages, placing itself firmly at the forefront of Malaysia’s digital and environmental progress.
For businesses seeking long-term success, Kok offers a clea
r philosophy: focus on outcomes, not just features.
“It’s like electric vehicles, they're not selling engines, they’re selling performance. The impact is what matters,” he noted. iTech champions performance-based proof, strategic perseverance, and scaling incremental wins into larger breakthroughs.
“Find that one win, build on it smartly, and success becomes a system—not a stroke of luck,” Kok concluded.
Looking to future-proof your infrastructure?
Whether to operate a hyperscale data centre, commercial facility, or mission-critical system, iTech offers the smart, sustainable solutions you need to scale with confidence. Visit https://www.itech.com.my/ for more information.
This series of Business Stories is in collaboration with the Golden Bull award.
The views expressed here are those of the author/contributor and do not necessarily represent the views of Malaysiakini.
