In the ever-evolving real estate landscape of Malaysia, CID Realtors Sdn Bhd has carved a niche for itself through unwavering focus, specialised services, and an unshakable commitment to professional ethics. With nearly a decade of operations and deep roots in industrial and commercial real estate, CID Realtors is not just another agency — it’s a benchmark in the industry.
Founded by Low Tung, the firm has grown into one of the most respected names in industrial real estate. Recently, CID Realtors was recognized with the Industrial Firm of the Year Award at the National Real Estate Awards by MiEA, and also bagged a trophy from the Golden Bull Awards, an acknowledgment of excellence for Malaysian SMEs.
A Humble Beginning, A Clear Mission
Leon Lim, Centre Director of CID Realtors Sunway Branch, shared that he has been in the industry for 16 years, with Low Tung as his mentor throughout. He shared that CID Realtors was founded around the year 2017, and as of July 2025, the firm is approaching its 8th anniversary.
“CID stands for Commercial, Industrial, Development — and that’s precisely where we focus. Our DNA is industrial and commercial real estate,” said Lim.
The company’s journey started with a laser-sharp focus on industrial properties, and that remains their key strength today. From factory lots to large industrial land, CID Realtors has been instrumental in bridging supply and demand for Malaysia’s booming manufacturing and logistics sectors.
Specialisation That Sets Them Apart
“We are known in the industry as the go-to industrial agency. When people mention CID, they already know we’re specialists in industrial property,” said Lim.
Their services range from sales, rentals, and project marketing for under-construction developments to custom property matchmaking based on power supply, space requirements, and land use needs. Though they also handle residential listings, their primary expertise lies in the commercial-industrial segment.
It is no wonder that CID Realtors' recent accolades are no coincidence.
In 2024, the company won the Industrial Agency of the Year under the Selangor Agency Awards. Soon after, they were honoured at the 2025 Golden Bull Awards, one of Malaysia’s most respected SME awards. They won the Outstanding Bull Award.
While speaking about their motivation to participate in the Golden Bull Awards, Low, Founding Director, quipped humourously, "The bull is very nice!":
He then quickly added: “More importantly, it’s a well-recognised award. We wanted the market to see that CID Realtors is not just growing — we are serious about doing things the right way.”
Growth Through People and Training
From a team of just a few to over 700 negotiators across 10 offices nationwide, CID’s growth has been exponential. But it’s not just about numbers.
“We have weekly Zoom and face-to-face training, monthly group meetings, and mentorship programmes involving legal, banking, and industry professionals,” explains Low Tung.
The company also runs internal programmes such as the Million Dollar Programme and Six Star Programme to motivate and upskill its team. These structured efforts ensure that all negotiators operate ethically, professionally, and in line with regulatory expectations.
A Voice for Reform in the Industry
Both founders are passionate about improving standards in Malaysia’s real estate industry, which they believe is still lagging in regulation and professionalism.
“Many consumers don’t know how to differentiate between a legitimate agency and one that’s not. The Act governing our profession is from 1981. It’s outdated. We need reform,” said Low.
He calls for Malaysia’s real estate industry to move from the Ministry of Finance to a more relevant ministry and suggests separating the current joint act governing valuers, appraisers, estate agents, and property managers.
“We’re nowhere near Singapore’s professionalism. We need enforcement, better education, and updated legislation,” he added.
Looking Ahead: Bigger Projects, Bigger Impact
While CID Realtors continues to dominate industrial real estate, Low Tung is now exploring opportunities in real estate investment, holdings, and development — indicating a bold new chapter for the company.
Meanwhile, Leon Lim is preparing to take the baton and continue leading the agency to greater heights.
Their current flagship projects include:
Anugrah by D10 Groups
Developments in Sepang, including projects in NCT and Compass
A Message to SMEs: Go for the Recognition
To other SMEs hesitant about awards and recognition, both Leon and Low have simple but powerful advice:
“Participating in awards like Golden Bull helps promote your brand, builds public trust, and showcases your culture,” said Lim.
“It’s not just about the award — it’s about what you’ve done to deserve it. Training, mentorship, ethical business… Those are the real achievements,” Low added.
“Making money is one thing. But staying long in a business that requires ethics. Do things right, and deliver your services properly.”
In an industry plagued by grey areas, CID Realtors stands as a beacon of integrity, growth, and specialisation — proving that with the right values and vision, even niche players can dominate and elevate the entire industry.
Get to know more about CID Realtors Sdn Bhd on their official website and Facebook page.
This series of Business Stories is in collaboration with Golden Bull Award.
The views expressed here are those of the author/contributor and do not necessarily represent the views of Malaysiakini.
