Sadly, the Aerotrain link between terminals at Kuala Lumpur International Airport (KLIA), has become a symbol of national shame.
On Oct 28, the Aerotrain broke down again. Passengers, some fresh off long-haul flights, were forced to drag their luggage along the tracks under the glare of terminal lights.
The image quickly went viral. Passengers shared photos of a supposed world-class airport reduced to third world chaos.
The stark contrast in service is something many Malaysians have long complained about and been...