YS Chan

Tour operators must be well versed with laws and contracts

Tour operators must be well versed with laws and contracts

Many tour operators have a poor grasp of local laws concerning the travel business.

Solving illegal parking is no rocket science

Solving illegal parking is no rocket science

All DBKL needs to do is choose the most efficient method to tackle errant drivers.
Master plan needed for Pangkor in 2020 and beyond

Master plan needed for Pangkor in 2020 and beyond

LETTER | The island must have a unique selling point to attract tourists.
Achieving tourism targets is no easy task

Achieving tourism targets is no easy task

LETTER | We should now look into attracting more tourists from India, which would soon overtake China in population.

Why are taxi touts operating freely at KLIA2?

Why are taxi touts operating freely at KLIA2?

LETTER | It is an ugly sight but the powers-that-be seem unperturbed.

It pays to treat everyone like a customer

It pays to treat everyone like a customer

LETTER | The Golden Rule is to treat others in the same manner you wish others to treat you.

Why no parking space for vehicles at Cochrane MRT Station?

Why no parking space for vehicles at Cochrane MRT Station?

LETTER | Time to convert the open land opposite the MRT station as an open car park.
Are e-hailing operators acting like taxi drivers?

Are e-hailing operators acting like taxi drivers?

LETTER | Transport ministry should make sure that customers are not held to ransom.

Death knell for part-time e-hailing services?

Death knell for part-time e-hailing services?

LETTER | This is because a new category of licence known as "e-hailing taxi" will be introduced in July.

Tourism industry players not keeping abreast with the times

Tourism industry players not keeping abreast with the times

LETTER | We are lagging behind our Asean counterparts in terms of embracing technology.

Boosting visitor arrivals and spending

Boosting visitor arrivals and spending

Increasing number of tourists are independent travellers who don't join tour groups.

Are many of my friends Indian?

Are many of my friends Indian?

LETTER | To me, Indian is more of a nationality like American, British or Australian.

No such thing as national car

No such thing as national car

LETTER | Cars made in Malaysia ought to be called Malaysian cars.

Stop treating road killers with kid gloves

Stop treating road killers with kid gloves

LETTER | The sooner we remove those who have caused deaths, the lesser chance of more accidents happening.

Who will pay for this boy's lifetime nursing care?

Who will pay for this boy's lifetime nursing care?

LETTER | Muhammad Faiz Hafizuddin, 18, suffered head injuries and permanent paralysis from a fractured spinal cord.

 

Kuching needs more than just food courts for tourists

Kuching needs more than just food courts for tourists

LETTER | Few things can rival a great tourism centre that is well thought out and run.

The real help that taxi drivers need

The real help that taxi drivers need

LETTER | It will be counterproductive if such assistance lures more drivers into a low-income trap.

Airbnb - authorities should take a firm stand

Airbnb - authorities should take a firm stand

LETTERS | Those who rent out entire houses or apartments to short-term guests are actually operating an unlicensed business.

Some taxi associations don't have support of cabbies

Some taxi associations don't have support of cabbies

LETTER | These associations are fronts used by individuals trying to become heroes.

Passengers may pay for Grab’s takeover of Uber

Passengers may pay for Grab’s takeover of Uber

LETTER | Price surging would become the norm and not confined to peak hours.

Taxi-hailing apps can't compete with ride-hailing apps

Taxi-hailing apps can't compete with ride-hailing apps

LETTER | Uber has almost decimated the taxi industry by subsidising fares and offering incentives to drivers.

 

Half-a-century of chaotic taxi services

Half-a-century of chaotic taxi services

LETTER | Taxi services will continue to be a game of chance for many more years to come.

Car-sharing startups may be illegal in Malaysia

Car-sharing startups may be illegal in Malaysia

LETTER | Moreover, are the drivers insured for third-party injuries, as required by law?

Appoint surveillance crews to increase security, reduce spending

Appoint surveillance crews to increase security, reduce spending

LETTER | This will be more cost effective than installing and regulating CCTVs.