MH370 our lesson in crisis management

comments     TigerTalk     Published     Updated

KINIBIZ In all honesty, we have not handled the disappearance of Malaysia Airlines flight MH370 perfectly. But really, can anyone? Regardless, Tiger thinks the incident offers invaluable lessons that Malaysians must not miss.

The national tragedy that is MH370’s disappearance has turned into a crisis management test for Putrajaya and Malaysia Airlines (MAS). But it has not been an encouraging showing.

In the jungle the apex predator (namely Tiger, thank you very much) has certain expectations to meet when it comes to handling major issues affecting its kingdom like dried-up watering holes, filthy air choking Tiger’s food sources to death and brushfires. These expectations include giving clear directions and providing consistent, accurate information.

For the complete article go to KiniBiz .

This article was written by Khairie Hisyam.



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