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How you can help in flood relief efforts
Published:  Dec 28, 2014 8:00 AM
Updated: Jan 4, 2015 2:25 PM

UPDATED JAN 4 Non-government organisations have initiated relief efforts as the floods deepen in six states.

With access limited even to rescue workers, groups have rallied the help of commercial helicopter service providers, commercial airlines and other cargo services to assist officials in delivering aid to victims as soon as possible.

These include budget airline Malindo Air - which helped humanitarians move boxes of medical supplies to Kelantan - and FireFly and AirAsia, which are working with NGOs to collect and transport aid.

Here is how you can help:

Make a cash donation


Donation boxes will be available on all AirAsia flights

Angkatan Belia Islam Malaysia (Abim)

Bank account: Maybank Angkatan Belia Islam Malaysia


Contact: 019 293 6300

Crisis Relief Services & Training

Bank account: 5141 9611 8174 (Maybank)

Contact: 014 630 8610 (Olivia) / [email protected]

Please inform after donating.


Bank account: 8881 0022 44649 (Ambank)

Tabung Dana Kecemasan

Dewan Muslimat PAS

564 025 400 711 (Maybank) / 1404 10100 37673 (Bank Islam)

Please note 'BANJIR' as reference.

HIS Team

Bank account: 5127 8101 2599

Contact: 012 709 0765 (Lily) / [email protected]

Please contact aftr donating

Islamic Medical Association of Malaysia Response and Relief Team (Imaret)

Bank account: 5628 3462 3415 (Maybank)

Contact: [email protected]

Jaringan Orang Asal SeMalaysia (JOAS)

Bank account: 014196001605 (Maybank)

Contact: 013 3508 058 / [email protected] (Please email for copy of receipt.) The Swift Code is MBBEMYKL or Routing Code: is 026001287.

Donors can keep track of their donations here .

Kelab Peminat Kereta Mini Malaysia

Bank account: 512 343 605 508 (Maybank)

Contact: 012 691 6733 (Henry), 018 226 2000 (Rose) or [email protected]

Malaysian Communication and Multimedia Commission

Send SMS to 13999 to donate RM1, RM3, RM5, RM10, RM15 , RM20 or RM50.

Type BANJIR [space][donation amount] and send to 13999.

For example: BANJIR 10

Mercy Malaysia

Bank details: 5621 7950 4126 (Maybank), 142 400 065 610 53 (CIMB) or 2122 730 000 9257 (RHB)

International donors can donate via credit card through Mercy’s online donation gateway or via international transfer to the bank accounts above.

Swift codes for international transfers: MBBEMYKLA (Maybank), CIBBMYKL (CIMB), RHBBMYKL (RHB)

Pertubuhan Amal Perubatan Ibnu Sina Malaysia (Papisma)

Bank account: 030 180 101 520 59 (Bank Islam)

Contact: 014 828 4408 (Dr Afnan), 014 839 0426 (Dr Azreen), 012 396 1373 (Dr Azri), 013 959 2636 (Dr Qumat) or 019 932 555 (Wan Yusof)

Pertubuhan Ikram Malaysia

Bank account: 5621 4240 5154 (Maybank)

Contact: 014 311 0628 (Nasir) / [email protected]

Please e-mail copy of transaction slip.

R Kelantan

Bank account: 031 200 100 003 18 (Bank Islam)

Contact: 010 422 4274 / 014 529 5337 (Puja)

Red Crescent

Bank account: 5144 2210 7228 (Maybank)

Cheques to be made out to: Malaysian Red Crescent Society

Mail to: Malaysian Red Crescent Society, Lot PT 54, Lengkok Belfield off Jalan Wisma Putra, 50460 Kuala Lumpur.

Contact: 2144 9227 (Nor Aziah Budin, executive secretary) or [email protected]

Umno Youth

Bank account: 142 000 040 570 58 (CIMB)

Cheques are to be made out to: Pemuda Umno Malaysia

Yayasan Darul Hijrah

Bank account: 566 010 609 924 (Maybank)

Contact: 019 987 7623 (Hazmi) or [email protected]

Please contact after donating.

[Yayasan Darul Hijrah is purchasing tents as makeshift accommodation while clean up is pending. Each family tent costs RM360, to be purchased in Kuala Lumpur on Jan 5.]

Donate items in need


What: Mats, pillows, diapers, sanitary pads, blankets, sarongs, dry food, plastic plates and cutlery.

Where: Rev Asia, The Penthouse, Level 19, Uptown 1, Jalan SS21/58, Damansara Utama, Petaling Jaya

When: Dec 29 - Jan 9 (Monday to Friday 10am to 7pm)

Contact: 03 7710 0180

Angkatan Belia Islam Malaysia (Abim)

Where: Abim secretariat, Taman Cemerlang, Gombak, Kuala Lumpur and ADAB Youth Garage, Bangi.

Contact: 019-293-6300

Dapur Jalanan and Imaret

What: Rice, garlic, onions, cooking oil, mee hoon, spaghetti, Maggi goreng, dried anchovies (ikan bilis), salted fish (ikan masin), chilli sauce, tomato sauce, soya sauce (kicap), eggs, potatoes, chickpeas (kacang dhal), sugar, salt, long bean, carrot, cabbage, chilli paste (cili boh), red chilli, sawi and tempe.

(To feed 2,000 relief workers at Kemaman, Terengganu)

When: By Jan 4

Where: 52C Jalan Kemuja, Bangsar, Kuala Lumpur

Contact: 018 384 7030

Freemarket, Harley's, Imaret and Syria Care

What: Primary and secondary school uniforms (new or preloved, washed and labelled, baju kurung for girls), new undergarments for adults and children, toothbrush, toothpaste, soap, shampoo, paracetamol (and other pain relievers), charcoal pills, disposable plates, cups and cutlery, garage bins, garbage bags, pails, mops and sponges, displosable gloves and water jets.

For full list click here

Where: Harley's Malaysia / Golden Valley, LG floor, Menara LGB (facing Pasar Besar TTDI & Naza Auto World), 1, Jalan Wan Kadir, Taman Tun Dr Ismail

When: Jan 3-4 (10am - 9pm)

Contact: 019 318 5667 (Hayati), 016 225 4668 (Sarah), 016 225 4669 (Hafiz)

Insaf Malaysia

What: Milk formula (for below six months, six months to two years, and above two years old), children diapers for all ages, women’s sanitary towels and hygiene products, rice, garbage bags and all other food items.

Where: Insaf Malaysia, No. 9-1, Jalan Setiawangsa 9, Taman Setiawangsa, 54200 Kuala Lumpur.

Contact: 013-340 0447 (Juliana)

Imaret, Mercy and Firefly

What: Blankets, sarong, diaper, milk formula and dry food


- Firefly Biz Lounge, 1st Floor, Skypark Subang Terminal, Subang Aiport. (Contact: 03-7846 3684) 9am - 5pm

- Firefly Penang ticketing office, Penang International Airport

- Firefly Kota Bharu ticketing office, Sultan Ismail Petra Airport, Kota Bharu

Kampung Serau Orang Asli villagers

What: Food items and clothing, especially school uniforms for 20 households

(Four wheel drive vehicles required to access the village via logging road 20 km from Kampung Kuala Medang, Kuala Lipis, Pahang)

Contact: 0129622742 (Jeffri Hassan)

Kelantan Flood Relief Committee

What: Drinking water, candles, dry food including biscuits, canned food, sanitary napkins, diapers, flashlights and batteries


- Subang Airport collection centre (24 hours)

Contact: 019 236 0513 (General Mazlan Kasap), 019 664 8981 (Anuwi Hassan) or 03 2698 5414

- Markas 8 Briged Chepa Kelantan

Contact: 019 384 4320 (Fadli) / 09 775 3469

Masjid Al Ridhuan, Hulu Kelang

What: Rice, canned sardines, mineral water, candles, biscuits, diapers and sanitary pads.

When: Monday-Sunday (8.30am-9.30pm)

Where: Batu 7 1/2, Hulu Klang, Ampang, Selangor.

Contact: 012 2929472 (Hafiza) or 013 393 1313 (Mohd Jalani)

National Blood Bank

What: Blood donation, especially Groups A and AB

Where: National Blood Bank, Jalan Tun Razak

When: Monday - Friday (7.30am-8pm) and weekends 8am-6pm) from Jan 5 to 30

Penang government (for Perak victims)

What: Drinking water, milk formula and sanitary pads


- Kompleks Penyayang, Jalan Utama, George Town, Penang

- Kompleks Pasar Awam MPPP, Balik Pulau

- Wisma Persekutuan, Jalan Betam, Kepala Batas

- First floor, Block B, Kompleks Jabatan Kerajaan, Sungai Jawi

Contact: 04 650 5259

Perda City Mall

What: Rice, salt, sugar, clothing, canned food, milk formula, blanket, towel, diapers, sanitary napkins, mats, baby bottles, medication and drinking water.

Where: Perda City Mall, Penang

When: Until Jan 4

PYA and Youth and Sports Ministry

What: Food and drinks for volunteers

Where: Tentera Utara Diraja Malaysia (TUDM) base, Subang

When: Dec 29 to Jan 4

Shift 1 - 9am - 3pm

Shift 2 - 3pm - 9pm

Shift 3 - 9pm - 3am

Contact: 017 355 3379 (Subran), 019 267 0609 (Suhail)

Sivasanta, Temple Fine Arts, Sathya Sai Council Malayia, YAKIN and Nu Sentral Mall

What: Blood donation

When: Jan 7, 2015 (10am-9pm)

Where: Centre Court LG, Nu Sentral Mall, Jalan Tun Sambanthan, Kuala Lumpur

TGV Cinemas

What: Biscuits, canned food, milk formula, mineral water, sanitary pads and diapers

When: Daily ( 10am to 10pm

Where: All TGV Cinema outlets in Peninsular Malaysia

Yayasan Darul Hijrah

What: Family tents as temporary accommodation while post-flood clean up is underway

Each tent costs RM360, and will be purchased by Yayasan Darul Hijrah in Kuala Lumpur on Jan 5.

To support this effort please donate to:

Bank account: 566 010 609 924 (Maybank)

Contact: 019 987 7623 (Hazmi) or [email protected]

Please contact after donating.

Provide logistical or medical support

Kampung Serau Orang Asli villagers

What: Four wheel drive vehicles to bring in aid to the village which is located 20 km from Kampung Kuala Medang, Kuala Lipis, Pahang

Contact: 0129622742 (Jeffri Hassan)

Ministry of Health

What: Medical volunteers

Where: Flood affected areas

Contact: 03-8881 0300 / [email protected]

(Forms available at the Health Ministry website or download here )

Insaf Malaysia

What: Volunteer pharmacists and psychologists flying to Kota Bharu from Kuala Lumpur.

Contact: 013 340 0447 (Juliana)

R Kelantan

What: Four wheel drive vehicles and lorries with drivers to distribute aid in Kelantan

Contact: 014-529 5337 (Puja)

Help sort and pack donations

Insaf Malaysia

Where: Football field at Setiawangsa, Jalan Setiawangsa 9, Taman Setiawangsa, 54200 Kuala Lumpur

When: Dec 30 to Jan 2 (from 9am to 5pm)

Contact: 012-237 7471 (Haslinah Hassan)

Jaringan Orang Asal SeMalaysia

Where: Kelantan, Pahang and Perak.

Contact: 012 606 1592 (Sze Nin), 012 686 3457 (Yein) or visit here to check for location where help is needed.

PYA and Youth and Sports Ministry

Where: Tentera Utara Diraja Malaysia (TUDM) base, Subang

When: Dec 29 to Jan 4

Shift 1 - 9am - 3pm

Shift 2 - 3pm - 9pm

Shift 3 - 9pm - 3am

Contact: 017 355 3379 (Subran), 019 267 0609 (Suhail)

Post-flood clean up and support

Dapur Jalanan and Imaret

Where: Kemaman, Terengganu

When: Jan 5-11

Contact: 018 384 7030 (please text your name, contact details and address to this number)

Prime Minister's Department Club

Where: Perak, Pahang, Terengganu and Kelantan

When: Jan 1-24 (7 days maximum per person)

Group 1: Jan 5-11

Group 2: Jan 12-16

Group 3: Jan 19-24

Contact: 017 700 7970 (Hilmi) / 019 318 5825 (Izuan)

(Food, transport, T-shirt, hostel and certificate provided)

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