CIMB Bank will attempt to resolve a dispute raised by a customer who claimed that his house was auctioned off while he was seeking an insurance payout to finance his mortgage.

"Our customer resolution unit has been informed of the said customer's complaint and is working on a resolution to the matter.

"The customer will be contacted directly by the bank on the resolution to this matter," the bank's spokesperson told Malaysiakini yesterday.

G Sundaran, 58, claimed that his low-cost apartment was repossessed by the bank and auctioned off while his insurance claim was being processed...