TNB CEO says focus on resolving high bill complaints

Alyaa Alhadjri

Modified 31 May 2019, 12:17 pm

National energy provider Tenaga Nasional Berhad (TNB) today said its focus remains on resolving complaints about high electricity bills, amid a minister's warning of a fine for the power giant's reported technical problems.

In urging more disgruntled customers to formally lodge their complaints, TNB chief executive officer Amir Hamzah Azizan said all efforts were being made to address 14,469 existing complaints received through its Kedai Tenaga outlets and TNB Careline hotline since last month...

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