Telekom Malaysia Bhd (TM) has confirmed two new positive cases of Covid-19 among its employees - one based at Menara TM ONE in Damansara, Kuala Lumpur, and the other at its Kepayan office in Kota Kinabalu, Sabah.

TM has taken proactive measures to mitigate further spread of the virus and keep its customers, staff, and communities safe, said the telecommunications company in a statement today.

At Menara TM ONE (above), all occupants were immediately evacuated and the office building closed for seven days to facilitate thorough disinfection and sanitisation in accordance with guidelines set by the Health Ministry.

TM offices in Sabah, Kedah, and other red zones had been closed much earlier as a proactive precaution in line with the recent increasing cases.

The company said both employees who tested positive are currently under quarantine and receiving treatment at government quarantine and medical facilities.

“TM management and staff are together praying for their speedy recovery,” it added.

Following these two new positive cases, detailed contact tracing is being carried out by the Health Ministry, assisted by TM’s Covid-19 Crisis Response Team (CRT), to identify and inform those who had close contact with the affected employees.

Identified close contacts are being contacted by the Health Ministry for further advice and action.

To ensure continued service to customers, TM employees at the affected locales have reverted to work-from-home arrangements, utilising digital productivity tools.

Critical function employees (contact centre, field teams for service installation and restoration) will continue working in compliance with safety guidelines by the government and TM.

“TM would like to remind everyone at all times to keep safe social distance, hygiene, and adhere to the standard operating procedures as advised by the government. TM has taken and will continue to take all necessary measures to ensure the health and safety of our customers, employees, and community,” it added.

In March, Menara TM ONE was temporarily put under lockdown after a suspected positive case of Covid-19.

- Bernama