Only 34 complaints so far over Budi95 - deputy minister

PARLIAMENT | The rollout of the Budi95 subsidy has seen only 34 complaints so far, said the Domestic Trade and Cost of Living Ministry.

Its deputy minister, Fuziah Salleh, told the Dewan Rakyat this morning that most of it stemmed from system issues, such as glitches or downtime.

“In the case of system downtime, what the user can do is to go inside to the counter, where there is a Rahmah Necessities Aid (Sara) terminal, which can check the identification card and it goes directly to the Finance Ministry system,” she said.

As for system glitches, she said the petrol stations refunded the difference between the subsidised and market price to affected users.

Fuziah was responding to Isam Isa (BN-Tampin), who asked if the system at petrol stations was plagued with problems or whether the issue had been played up by certain parties.

As of this month, Budi95 allows all Malaysians with a valid driving licence to purchase RON95 petrol at RM1.99 per litre, capped at 300 litres per month.

Foreigners driving locally registered vehicles are to pay the market price for RON95, estimated to be around RM2.60 per litre, while foreign-registered vehicles will still be limited to RON97.

The scheme was implemented in stages, with military and police personnel first to get the subsidies on Sept 27, followed by Sara recipients on Sept 28, before a full rollout.

According to the prime minister’s senior press secretary, Tunku Nashrul Tunku Abaidah, each eligible individual receives a subsidy benefit of up to RM183 per month, based on the 300 litres limit.

This is based on the difference between unsubsidised RON95 (RM2.60 per litre, RM780 for 300 litres) and the price after Budi95 (RM1.99 per litre, RM597 for 300 litres).

User-friendly system

Commenting further, Fuziah said many of the complaints were not exactly problems.

“Very few (of the complaints) are system glitches or downtime, but there are answers or solutions,” she added.

Fuziah expressed her appreciation to oil companies for taking the initiative to provide a user-friendly system.

She commended the system, which allows users to scan their MyKads at the pump as well as inside the station.

“So far, the oil companies or gas stations have taken action and taken great responsibility to ensure that, as much as possible, each user is not burdened, or is not wronged if they do not get their rights as a user,” she said.

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