The government will review the standard operating procedures (SOP) to improve licensing processes in Kuala Lumpur City Hall (DBKL), Putrajaya Corporation (PPj), and Labuan over the next few months, said Hannah Yeoh.

The Minister in the Prime Minister’s Department (Federal Territories) said the move was to ensure that processes involving licences and daily transactions are easier and more accessible to the public.

“I am committed to...