With reference to the water interruption on Dec 19, 2016 due to Tenaga Nasional Berhad’s (TNB) maintenance works at the Bukit Badong substation, many unofficial water supply schedules and info graphics regarding the matter are currently circulating on social media.

Consumers are advised to refer to the Syabas official website (www.syabas.com.my), ‘mySYABAS’ smart phone application, ‘Air Selangor’ Facebook or ‘air_selangor’ Twitter accounts for the ‘water supply schedule’.

The water supply schedule has been planned from Dec 19 to 24, 2016 according to two zones.

We would like to reiterate that the scheduled supply needs to be implemented to speed-up full recovery of water supply to all areas, especially areas at the end of the water distribution system and on higher ground which usually take longer to get the supply.

The scheduled recovery also helps us manage the deployment of our water tankers more effectively according to the zones.

We believe with these initiatives, the water supply restoration process can be accelerated and water supply be fully restored even before Dec 24, 2016.

For Zone 1 areas, water will be supplied beginning from 4pm on Dec 20, 2016 and disconnected from 9am on Dec 21 and 22, 2016. Water supply will resume beginning from 4pm on Dec 23 and 24, 2016.

For Zone 2 areas, water will be supplied beginning from 4pm on Dec 21 and 22, 2016 and disconnected starting from 9am on Dec 23 and 24, 2016.

We regret for any inconvenience caused.

AMIN LIN ABDULLAH is head of corporate communications, Air Selangor Group.