I am writing to inform your readers of my concern and displeasure over my two most recent flights with AirAsia.

The flight details are as follows:

1. AK55 on Aug 19; and

2. AK46 on Aug 25.

On Aug 19, the plane was about to land at the LCCT but when it just a few metres above the runway, it suddenly picked up speed and took off again.

This caused great anxiety to the passengers and only later did the captain say they had to take off again and wait for another 10 minutes as they did not get clearance from the airport to land yet.

I believe this should not have happened at all. If the plane was not given clearance in the first place, it should not even attempt landing on the runway and then call off the landing all of the sudden.

No word of apology was issued. Needless to say, the safety of all the passengers in the plane had been compromised.

On Aug 25, the plane took off from LCCT and after 20 minutes of air travel, it turned back and landed back again at the LCCT. Again, this caused great anxiety to the passengers and it was delayed by an hour before it finally took off.

There was no explanation until when it took off again where the pilot said there was some technical issues and as such the plane had to come back to LCCT.

Being a passenger, I wish to ask for an explanation for the above incidents which caused unnecessary over-anxiety for the passengers without sufficient explanation offered by the pilots.

Last but not least, my baggage damage claim has been submitted but not been processed, and I have emailed AirAsia for the past two months from the date of its first report on March 26, 2008 but there is no reply.

I would like to know the status and if AirAsia is looking in ways to improve the safety of our baggage since this is the third time that my luggage has been pried open from the sides.