News reports on rampant scams of money transfer from bank accounts by just a 'click' of a button needs to be addressed seriously.

Account holders receive e-mails purportedly from banks asking them to update and verify their account status. The e-mail looks very authentic especially when the webpage of the bank is displayed and unsuspecting victims fall prey and divulge every information that is requested.

The modus operandi of the scammers goes undetected until one carries out a banking transaction and finds the coffers emptied.

In a recent news report, an IT expert advised people to be cautious about giving their bank account details and passwords to their Internet bank accounts as cyber criminals trick people into giving out such information.

He claimed that the cyber thieves had a method to decode and crack into the system. He called it DNS poisoning. Isn't there an anti-dote to cure this ‘poisoning’?

Banks are aware of this and so is the Malaysian Communication and Multimedia Commission (MCMC). The question arises as to why nothing can be done to arrest and put a stop to this scams.

Victims are normally advised to lodge a police report and a report with their respective banks if they have been scammed. To date, many cases that have been reported have not been resolved. The victims are unable to seek redress as they are normally blamed for giving out the information in the first place.

One has to realise that the so-called victims give the information as the wesbite they are directed to looks very similar to the bank's page. One has to be an expert to identify this.

Banks protect themselves by saying that they have informed the people through public announcements and vide notices in their bank statements. Again the question arises as to how many of their customers they are able to reach through these public announcements and bank statements.

One has to realise that bank statements are only sent to current account holders and not to saving account holders. In spite of the public announcements, the e-mail scams are still being sent out by the scammers. There seems to be no stopping it.

The right thing for the banks to do is to send a letter to each and every account holder informing them of the scam.

The MCMC should be taken to task for not being able to crack down on this scam as it is their sole responsibility to ensure that the Internet is secure at all times.

Bank Negara should, on the other hand, conduct a thorough investigation and audit all cyber theft cases and make public the number of cases, the names of the banks involved and create a compensation scheme to refund the innocent victims.