AirAsia Bhd will abolish the RM10 manual check-in fee for international flights by next month, group chief executive officer Tony Fernandes said today.

He said the budget carrier was also looking at revising the convenience charges levied on AirAsia passengers.

Fernandes, however, said the check-in fee would remain for domestic flights as the flights were hassle-free, thus, there was no reason for travellers to check-in via the website.

“International flights require more paper work and identification process, so we have decided to stop charging the passengers,” he said after opening AirAsia’s 35th Travel and Service Centre, a one-stop franchised travel and service centre offering flight and hotel bookings and tour arrangements at KL City Walk, near Kuala Lumpur City Centre.

Fernandes said the centres would facilitate AirAsia travellers to have easy access to flight schedules, products and services.

“Although these centres are handled by independent operators, the public  can be rest assured that they are fully authorised and will adhere to high service standards set by AirAsia.

“The centres are designed to cater to ‘offline’ customers’ needs, people without access to our website and are unable to do their own booking at home,” he said.

Besides the 35 outlets in Malaysia, the centres are also operating in China, Cambodia, Iran and Vietnam.

- Bernama