Mid-Valley City Megamall, in an effort to help improve security in the shopping mall’s car park following a recent robbery there, has installed ‘panic’ or ‘help’ buttons on selected pillars marked with the ‘HELP’ sign.

A company spokesperson said in a statement immediate assistance can be rendered when the panic button is pressed.

She said the shopping mall also has a 24-hour security escort service, which is extended to customers for the collection of their vehicles.   

This service is available at security counter in car park lobbies located at Zone A, P1 and Zone B, P2 or via the information counters and the security hotline.

The shopping mall’s security control room operates 24 hours and can be reached via telephone at 03-2938 3244 for Mid Valley City Megamall and 03-2289 8777 for The Gardens Mall.

The spokesperson said the shopping mall has more than 200 CCTVs in the car park and related areas and more than 2,000 CCTVs within Mid-Valley City.

She said additional CCTVs were being installed to further enhance surveillance coverage.

“We have also stepped up the security in the car park by deploying additional personnel at strategic points and increased frequency of patrolling.

“Pertaining to the recent incident at IGB Annexe Lobby, Level 4, the suspect identified through CCTV footages is currently under police custody for further investigation. The management is extending its full cooperation to the authorities with regard to the incident,” she added.

- Bernama