AUDIT REPORT The auditor-general’s seven-month evaluation of the Immigration Department’s information technology system MyIMM to develop applications for the public, foreign agency and stakeholders is rather unsatisfactory, as the data is said not to be precise and its integrity is in dispute.

This follows the MyIMM system and biometric equipment not having been installed and not used despite having paid RM10.3 million.

To make matters worse, the auditor-general found another payment of RM22.64 million made but without the necessary supporting documents.

The MyIMM system is to monitor the movement of citizens, permanent residents, foreign visitors and foreign workers in and out of the country.

It is implemented at all immigration centres nationwide, and the immigration attaches’ offices in Bangladesh, Nepal and Jakarta. The project was awarded by direct tender to Heitech Padu Bhd in 2010 within a one-year period.

From the auditor-general’s observation of the system, it found that besides the system and biometric system not being installed since 2011, it also found that three out of seven applications developed to apply and pay for visas through the eService application had not been utilised, and the link-up agencies were not fully installed.

In addition, and most importantly, the MyIMM data is not precise and the integrity of the data is in dispute.

Contractor being fined

The auditor-general also found that the management of foreign workers did not follow the proper policy or regulations set by the government.

The department, in its response, said that it had not paid the full amount to the contractor and is imposing a fine of RM1.675 million following the delay in having the system in place.

The auditor-general also found the department’s development of an online system to process foreign student pass (Education Malaysia Global Services), extension to foreign workers pass (MyEG Services Bhd) and study pass application (TalentCorp) is considered a waste. as despite it being developed and paid for, it has not been utilised.

Over 3,000 ‘medically unfit’ foreign labourers granted permits to work