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Celcom announces network interruption in Klang Valley

Bernama  |  Published:  |  Modified:

Celcom Axiata Bhd is scheduling a replacement of network equipment at all Klang Valley sites, between 10am and 5pm for a period of four months starting this Friday, when customers may experience intermittent service degradation or temporary loss of connectivity during the exercise.

In a statement today, Celcom said customers may experience intermittent service degradation or temporary loss of connectivity during the exercise, which is part of the RM2 billion fund allocated over five years.

“The exercise is also part of Celcom Axiata’s preparation to enhance the network to 4.5G in the near future as well as providing the base layer for the future 5G network,” it said.

Meanwhile, Celcom Axiata also announced its partnership with Ericsson Malaysia Sdn Bhd and Huawei Technologies (M) Sdn Bhd to integrate, deploy and manage its 4G LTE network developments.

Both partners will be servicing Celcom Axiata’s Radio Access Network, leading to further enhancing the customer experience.

Celcom Axiata will also be placing temporary ‘Cells on Wheels’ (outdoors) and femtocells (indoors) that will serve as a replacement network hub at designated sites to ensure that affected customers will only experience minimal intermittent service degradations.

In line with Celcom Axiata’s continuous commitment to providing the best network experience for customers, over 4,600 communication tower sites nationwide will be modernised to the latest 4G technology, equipment and software.

The modernisation schedule will be updated every Friday. For details, visit www.celcom.com.my or contact Celcom Careline at 019-601 1111.

- Bernama

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