Having had difficulties securing full-time employment, a hearing-impaired applicant was overjoyed when she received an offer letter for the post of assistant administrative officer in the civil service in February.

Little did she know that it was the start of a five-month wait after her disability was flagged in the "disease" section in her pre-employment medical examination report.

In the report, the examining physician had ticked a box that states the Bachelor of Finance graduate has “health problems but can be considered for the appointment”...