OCBC Bank Bhd and its Islamic banking subsidiary, OCBC Al-Amin Bank Bhd, will absorb the RM1 automated teller machine (ATM) cash withdrawal fee levied to its customers for using another bank’s ATM, effective today until the end of next month.
OCBC head of consumer financial services Lim Wyson said the initiative was part of the bank’s concerted efforts to encourage people to comply with the movement control order (MCO).
“The underlying message to all our customers is to ‘stay home and bank at home’, which can easily be done using our online banking services,” he said in a statement today.
Lim said by absorbing the RM1 ATM cash withdrawal fee, the bank is removing another hurdle to getting people home quickly.
To minimise the use of ATMs beyond when it is necessary, customers should consider using their credit or debit cards, which would reduce the number of unnecessary trips to an ATM, he added. - Bernama