Online sales platform Lazada Malaysia has clarified that there have been no Covid-19 cases in its Lazada Express logistics facility in George Town, Penang, after a picture of a closure notice for the facility was spread on social media.

“Over the weekend, we have noticed misunderstandings from the public regarding the closure of Lazada Express’ George Town logistics facility.

“We would like to hereby provide clarification and context that there have been no Covid-19 cases at the George Town logistics facility.

“The said facility has been closed from July 9 in order to enhance its standard operating procedures (SOPs) according to the guidance from health officials on additional safety measures,” said Lazada Malaysia in a statement today.

Lazada also stressed that the facility’s closure will not impact package deliveries in the area.

The company said they remain steadfast in their commitment to ensure their protocols are robust and comprehensive.

The enhancements to the SOPs are on top of Lazada’s existing precautionary measures, such as daily health check-ins and temperature checks, maintaining social distance at all times, mandatory use of protective gear, reducing their workforce and conducting routine disinfection.

Lazada said its Express team has also been in close consultation with the authorities to continually strengthen safety measures.

The notice from the Health Ministry stated that the Lazada Express facility in George Town will be closed from July 9 to July 15 to “carry out measures to prevent the start or spread of an infectious disease”.

In a later statement, Lazada said the George Town facility has since been approved to reopen for operations to continue, as of July 12.