Civil society organisations (CSOs) are essential partners in shaping a more harmonious Malaysia, said National Unity Minister Aaron Ago Dagang.

He said that in any diverse nation, the task of building and sustaining national unity cannot rest solely on the government, but requires the commitment of all layers of society.

“Unlike government agencies, which may operate through formal structures and procedures, CSOs engage communities in a more personal, accessible, and consistent manner such as in neighbourhoods, rural areas, and in urban settlements, often serving as the first point of contact for people who feel unheard or left behind,” he said.

Aaron was giving a speech at the Muhibbah Night 2025 event organised by The Pure Life Society non-profit organisation in Kuala Lumpur yesterday.

He said that CSOs play a vital role because they can often identify early signs of social tension, cultural misunderstanding, or discrimination, and intervene constructively before these issues deepen into division or conflict.

They are also important, trusted, and neutral voices and serve as credible bridges between different communities, especially in discussions around race, religion, and identity that can be sensitive or politicised, he added.

“When CSOs speak about the need for understanding and respect, they often do so with the moral authority that comes from years of non-partisan, community-driven work.

“This trust enables them to bring people to the same table, to foster difficult but necessary dialogue, and to mediate when disagreements arise,” said the Kanowit MP.

He described CSOs as the hands and feet of national unity at the ground level.

The work that these organisations do might not always make the headlines, but their impact is profound and long-lasting, he added.

- Bernama