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BookDoc - Your trusted digital healthcare partner
Published:  Jun 13, 2020 7:00 PM
Updated: 11:00 AM

BookDoc, the only company in Malaysia and health tech company in Asia listed in CNBC Upstart 100 List 2019, is a health tech company, operationally present in 5 countries (Malaysia, Singapore, Indonesia, Hong Kong and Thailand) and 20 cities. The company offers end-to- end digital solutions, led by Industry 4.0, adopts holistic orientation to technology value, coming from bridging care coordination to improve access and better health outcomes, integration with big data, and capitalizing on digital transformation to deliver health, economic and social benefits.

The end-to-end digital health solutions, spanning a wide spectrum of categories that involve three key stakeholder groups for the healthcare industry – providers, payers and patients, aim to recreate how healthcare is delivered. The solutions comprise of

  1. Wellness modules with integrated gamification elements that have a positive impact on lifestyle and wellbeing, engagement in health interventions and motivate behaviour change;
  2. Health-Illness modules which are patient-centred design to facilitate a coordinated patient journey and meeting their healthcare needs 3. Rapid Response modules which support global health crisis e.g. Covid-19 pandemic

With digital technologies central to the vision of care transformation and its realization, BookDoc advocates the use digital technologies to improve healthcare delivery and collaborates with government ministries and agencies, multinational and corporate companies, non-governmental organizations, academic institutions and others to promote healthy lifestyle, organize health advocacy activities and provide early health interventions. The company is also the technology enabler for public health intervention programmes to address lifestyle related diseases and engages in innovation by participating in research and development with universities.

When the world is confronted by the ravages of Covid-19, the company has not flinched and shouldered its Corporate Social Responsibility to tackle the virus head on by collaborating with 

  1. The Ministry of Health, Malaysia (MOH) via its BookDoc Covid-19 digital mobile platform to offer free virtual health advisory to the public, uberisation of ordering Covid- 19 screening test at the safety and comfort of home/office, access to the latest Covid- 19 updates and news, webinar with medical experts from MOH and public health, and the technology enabler for online appointment system for the government health clinics to avoid crowding and social distancing purposes
  2. WeDoctor, one of the largest digital health tech companies to offer 24/7 real-time online medical services to fight the spread of the contagion which is beyond human comprehension in multiple aspects
  3. Offering free services to corporate companies and their employees on 
  • Digital health coaching by the in-house health coaches who provide personalized advice on nutrition and exercises to ensure the people stay fit and physically healthy 
  • Mental Health consultation by the panel mental health professionals to address significant and sustained increased of mental health issues 

BookDoc has won multiple awards and accolades since establishment in 2015. It was selected as one of the 50 success stories for Digitization in ASEAN, won Frost & Sullivan awards for 4 consecutive years and featured on Forbes, Fortune, Bloomberg, Bain Research Report, and Newsweek. It is

  1. The only healthcare platform, in scope and depth, endorsed by the Ministry of Health, Malaysia
  2. The only start-up endorsed by the Ministry of Science, Technology and Innovation, Malaysia to jointly combat Covid-19 with MOH 
  3. The only company endorsed by the Ministry of Youth and Sports, Malaysia to provide telehealth services to the national athletes, former athletes, youth leaders and others
  4. The official healthcare platform of the Ministry of Education, Malaysia to promote healthy lifestyle among civil servants
  5. Collaborates with Social Security Organisation, Malaysia to encourage employers to help their employees to stay active
  6. Partners with Special Olympic to encourage active lifestyle among people with intellectual disabilities 

BookDoc’s digital health ecosystem comprises of: 

  1. Search & Book (One-stop booking platform with healthcare professionals; integrates seamlessly with navigation (Google Map & Waze), land transport (Uber & Grab), accommodation (Agoda & Airbnb), recommended restaurants and attractions (TripAdvisor) and air transport (Malindo))
  2. Activ (Users earn rewards and discounts from major retailers for maintaining a healthy and active lifestyle with over 4,200 offline and online redemption touch points) 
  3. Marketplace (e-Commerce platform with over 5,000 products/services (health screening, dental, vaccination, wearable devices etc.)
  4. Tele-Consult (Brings healthcare to users fingertips, especially on mental health and second opinion)
  5. Health Coaching (Users can reach out to our team of nutritionists and dietitians to seek nutritional and weight management advice 
  6. Employee Benefits (Seamless, automated and cashless platform for employers to administer their employee benefits)
  7. News/Events (Users accessible to latest medical & health information and events (talks, marathons etc.), made available by Monthly Index of Medical Specialties (MIMS) and healthcare experts) 

For more information, please download BookDoc App at Google Play or App Store and visit www.bookdoc.com

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