I refer to the letter MAS responds promptly to complaint .

I am equally touched by MAS chief executive officer Idris Jala for his prompt reply and action on the complaint by Antony Unsworth. Being a really busy man running such a big company, it is marvelous that Idris could find time to attend to a small complaint by an ordinary folks. Hence, I strongly believe that MAS is really in good hands.

I do hope other CEOs could follow example set by Idris Jala.

On Sept 8, 2006, I wrote a registered letter to the CEO of Lembaga Hasil Dalam Negeri regarding my small claim of dividend. Until today there is no acknowledgment of the receipt of my letter and I am left in a lurch as to the method of claiming the small refund

Being a pensioner, this small refund comes handy to me and my family. I am still waiting for a quick reply and refund.